Shipping Policy for KC Kicks
Effective Date: 21/7/2025

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At KC Kicks, we’re committed to getting your order to you as quickly and safely as possible. This Shipping Policy outlines the details regarding order processing, delivery times, shipping costs, and more.

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1. Order Processing Time

• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• Orders placed after 3 PM or on weekends/holidays will begin processing the next business day.

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2. Shipping Methods & Delivery Times

We offer the following shipping options:

Shipping Method

Estimated Delivery Time

Standard Shipping

10–21 business days

Delivery times are estimates and may vary due to weather, holidays, or carrier delays.

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3. Shipping Rates

• Shipping rates are calculated at checkout based on your location and chosen delivery method.

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4. Order Tracking

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Once your order is shipped, you’ll receive a confirmation email with:

• Your tracking number

• A link to track your package

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5. Shipping Areas

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KC Kicks currently ships to:

• All Australian States

• We currently do not ship internationally, but are working on expanding our shipping zones in the future.

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6. Delays & Issues

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We are not responsible for delays caused by the shipping carrier, incorrect or incomplete addresses provided by the customer, or other issues beyond our control. If your order is delayed or missing, please contact us so we can help resolve the issue.

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7. Lost or Damaged Packages

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If your package is lost or arrives damaged:

• Please contact us within 48 hours of delivery (or expected delivery).

• Include your order number and photos (if applicable).

• We’ll work with the carrier to locate or replace your order.

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8. Contact Us

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For shipping questions or concerns, please contact us at:
KC Kicks
Email: info@kadinacraftkicks.com.au
Phone: 0401 278 412